--- Log opened Thu Aug 13 00:00:05 2020
04:48 <@brimstone> zombie plague? i saw that Mythic Quest episode
06:40 <@Mirage> Yeah, Spectrum is really pissing me off now....
06:40 <@Mirage> Tell me what's wrong with this:   for num in `seq 2 5`;do nslookup 72.128.159.20${num} 24.30.201.19;done
06:40 <@Evilpig> oh oh oh, you use nslookup instead of dig. ;)
06:41  * Mirage starts singing the Sesame Street "Which one is not like the other" song
06:41 <@Mirage> Run that
06:42 <@Evilpig> hehe
06:42 <@Evilpig> you don't own hippo.net?
06:42 <@Evilpig> that reminds me I gotta get back with att about my ptrs that are still not set
06:43 <@Mirage> I literally SPELLED OUT everything except for "net" and they still got it wrong.  WTF
06:46 <@Mirage> I'm thinking I need to channel my inner Dagmar for the next call..
06:47 <@Mirage> Just tried to call and apparently their business support is not currently in the office now.
06:48 <@Evilpig> that's the problem I used to have with comcast
06:48 <@Evilpig> why is residential 24x7 but business is m-f 8-5
06:50 <@Mirage> Because we get charged so much less and have a higher uptime SLA as a business customer...oh, wait..that's backwards.
06:53 <@Mirage> hrm..web site claims 24/7/365.   https://business.spectrum.com/company/contact
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07:03 < xray> Are you calling tech support or customer service? I have Comcast business internet and support is 24/365.
07:03 < xray> Then again I very rarely have to call them so it might of changed since the last time I did.
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07:13 <@Mirage> it just took almost 10 minutes for me to get this chick who claims that they CANNOT transfer me to L3 support to actually run nslookup against the FQDN and the IP for her to see what's wrong.
07:42 <@Mirage> Can't escalate to higher tech support, can't give me the ticket number she entered because they are "internal use only", but supposedly "someone from leadership will call you about your issue"
07:48 <@Dagmar> Use dig
07:51 <@Mirage> Dagmar: What do you think the odds are of someone who doesn't know you can do fwd and rev lookups w/ nslookup will be on a system that supports dig, let alone know what it is
07:53 <@Dagmar> I think it's a much smaller issue than whether or not they'll be working for a cablemodem ISP and be smart enough to even know there should only be one PTR record per in-addr.arpa lookup
07:53 <@Dagmar> So, better they be instructed to use the tool that actually shows the problem right off
07:59 <@Mirage> She read me back the TXT of the last ticket and it was correct, so the problem this time was with the trained monkey who did the actual data entry but apparently can't read and follow instructions.
08:02 <@Mirage> As soon as she read that to me I said, "OK..now keep in mind exactly what you just read to me, which is correct, then open a command prompt and do nslookup for the IP address and tell me what's wrong."
08:04 <@Mirage> She kept doing nslookup for the FQDN and telling me it was right.  I said, "Yes, I know it's right because that's from the forward zone which I am authoratative for.  The problem is in the reverse zone which you guys are authoratative for."
08:05 <@Mirage> That pretty much confused the shit out of her.
08:05 <@Mirage> But she still insisted that she was unable to transfer me to a higher tier for support
08:06 <@Dagmar> Not surprising.  Comcast only has two tiers as well
08:07 <@Dagmar> Then you only get outbound calls from people who sound like they're a few days away from eating a bullet for lunch
08:08 <@Mirage> Verizon/Frontier FiOS was so easy...I called in, told the person I got first that I needed to get reverse DNS entries added for my assigned netblock, they transferred me someone with a clue who after a short discussion told me to just shoot him an email with the entries I needed in bind format and he'd get them plugged in for me.
08:08 <@Dagmar> It might also help if you simply assumed when you called you were only goign to be able to talk to children
08:09 <@Dagmar> Apparently yesterday lightning blew out the cablemodem at one of our locations in Florida, and the fucking tech our person down there talked to had this woman fucking moving cables around on the firewall
08:09 <@Mirage> I preemptively appologized at the beginning of the call to make myself feel a little better once we got into the meat of the call
08:09 <@Dagmar> Literally had her unplugging cables and plugging them into DIFFERENT MOTHERFUCKING PORTS to see if it would all start working again
08:10 <@Dagmar> I kinda want to chew that fuckwit out personally
08:11 <@Dagmar> ...and again, so that people will understand my rage, they had our girl moving where things were plugged in on our goddamn firewall, trying to fix a _dead_ cablemodem
08:12 <@Dagmar> Jesus christ these Slim Jim pork rinds are awful
08:13 <@Mirage> I'm sure that she now understands that she doesn't unplug/plug any of those cables unless directed to by you guys from now on, right?
08:13 <@Dagmar> Yeah
08:14 <@Mirage> Slim Jims are awful, so no surprise there.
08:14 <@Dagmar> Our support coordinator person is telling me they'v replaced the cablemodem but they still can't see the office machines, I'm logged into the fucking firewall because it came up fine...
08:14 <@Dagmar> ...the onsite Charter tech is offering to change shit on the cablemodem to try to make things worse, and I'm trying to keep it together because I want to strangle that guy for even talking
08:15 <@Dagmar> LIterally the dude is tryign to get them to let him turn on bridged mode in teh cablemodem
08:15 <@Dagmar> I can see from the config it's doing routing, because we've got it configured for a "neighbor" IP as the gateway
08:15 <@Dagmar> Bridged mode will therefore almost certainly break that shit
08:16 <@Dagmar> The site has one connection to the internet, and it's the only way I've got to actually see what's goin gon
08:16 <@Dagmar> I can see that what's connected to the internal port on the firewall is apparently a goddamn printer and _nothing else_ and they're swearing the cables are exactly as they were yesterday
08:17 <@Dagmar> Fuuuuck that ISP's staff
08:20 <@Evilpig> gotta love the cable techs
08:20 <@Evilpig> everytime they goto my parents house to reset the modem back to factory, turn off bridging, then unplug everythign from my setup and plug directly into the cable modem itself
08:21 <@Evilpig> OH and reconfigure all of my parents phones, tablets, etc for the new wifi coming out of the cable modem too
08:21 <@Dagmar> Why are they being allowed to touch that shit?
08:21 <@Evilpig> because my parents don't know any better despite me saying "don't let them touch anything"
08:21 <@Evilpig> I get answers back like "but he works for the internet people so he knows what he's doing"
08:21 <@Dagmar> MAybe you shoudl wrap the equipment in stickers saying that they should call your number before they touch a fucking thing, or federal agencies will become involved
08:23 <@Dagmar> "Tampering with this equipment is a will be considered a violation of the I Will Kill You Where You Fucking Sleep Act, section 180, 2(u)."
08:24 <@Evilpig> I'm thinking I need to print up a nice network diagram and leave my name and number attached to the modem with a note along the lines of "yes there is a wan connection in place, yes I do know how the internet works, call me before you touch a damn thing"
08:24 <@Dagmar> "Looking directly at this equipment using both eyes without first calling 615-555-1212 for instruction will result in severe penalties and me getting you fired."
08:24 <@Dagmar> You need more all caps and the instructions need to explicitly say "DO NOT TOUCH ANYTHING until you have spoken to me"
08:36 <@_NSAKEY> Evilpig: You should just let "the internet people" handle the support and wash your hands of it
08:36 <@Evilpig> couldn't do that because they cut off internet to grandpa's house when they did that
08:37 <@Evilpig> not only did I have the site to site vpn set up to me, but there was a point to point link going from mom's to grandpa's
08:37 <@Evilpig> I chewed that last motherfucker up and down til he reconsidered breathing as a choice
08:39 <@Evilpig> lol.  my temporary ward looks defeated.  I just informed her that beginning on monday she's going to come over here at 7:30 instead of 8:30 and she'll be doing an hour of math each day before school until she's caught up to where she should be
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09:55 <@Dolemite> mr0ning, be0tches and h0ez!
09:55 <@Mirage> Jumping on just in time to leave for lunch?
09:57 <@Dolemite> I had to go get my brain scraped this morning, then I was watching the series finale for Agents of Shield
09:58 <@Dolemite> Speaking of which, pretty good finale
09:58 <@Dolemite> Definitely better than a lot of other series over the years
09:58 <@Dolemite> The worst of which has to be Star Trek Enterprise.   Still pissed about that one
09:59 <@Evilpig> Dolemite: did they find it to scrape?
10:00 <@Dolemite> Evilpig: For once, size didn't matter
10:02 <@Evilpig> so your brainscraper was a woman too?  are you sure she knows how to do that right?  I hear that women shouldn't do things like that from the president.  just cooking and cleaning
10:03 <@Dolemite> I'm sure she was a nasty woman, too
10:05 <@Mirage> Evilpig: But he's not a sexist, I know that's just one of the Democrats lies because I saw it on FB.
10:06 <@Evilpig> sexist?  is that another one of those words the kids are making up these days?
10:10 <@Dolemite> yeah, like uh...   dab and such
10:12 <@Evilpig> dab isn't new, that's how you get stains out of the carpet without rubbing them in and making them worse
10:12 <@Evilpig> everyone knows that
10:12 <@Dolemite> or eet
10:12 <@Dolemite> er, yeet
10:24 <@Evilpig> I got nothing on that but it makes me angry
10:31 <@Dagmar> Makes you want to kick something into low earth orbit, does it?
10:31 <@Dagmar> Untrue
10:31 <@Dagmar> %#$%#
10:49 <@Mirage> Buto says, "'sup fuckers" to everyone that knows him.
11:19 <@Dolemite> Mirage: Tell him to bring me a fuckin' cheesesteak
11:47 <@Mirage> Garmin's updater app really needs to clean up after itself.  Going through w/ WinDirStat trying to figure out what was eating up space on my box that I could get rid of and there was 150G+ of old map files in the download directory for it.  So almost 1/3 of my OS disk was being consumed by Garmin updates thanks to the fact that I do all the updating for our 2 LTMs and mom's plus my old one that I finally had to replace.
11:49 <@Evilpig> heh
11:50 <@Evilpig> I think there are many crap apps similar to that 
11:52 <@Mirage> Fucking hell...and apparently Assassin's Creed that I got talked into installing last week decided that me specifying that it install to D:\Games wasn't good enough and dumped 70G+ under C:\Program Files(x86)
12:23 <@Dolemite> Evilpig: Which usenet service do you subscribe to?
12:24 <@Dolemite> I use frugal usenet and had to re-up yesterday.   They now have a deal where you get a 300 GB block account for free on their EU servers when you pay for a full year, then they send you a code for ANOTHER 300GB block on a differente EU usenet service for free.
13:21 <@Evilpig> one sec
13:21 <@Evilpig> usenetserver.com and astraweb.com
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13:24 <@dc0de> Evilpig: PM
13:36 <@Mirage> dc0de: AM
13:37 <@dc0de> Mirage: What time zone? :)
13:43 <@Mirage> =P
13:55 <@Mirage> Heh.. https://www.dallasobserver.com/arts/frisco-mckinney-and-plano-are-boring-places-to-live-11934392
13:55 < PigBot> Frisco, Plano and McKinney Are Named Best Places to be Stuck at Home. Like That's a Good Thing. | Dallas Observer (at www.dallasobserver.com) http://tinyurl.com/y2b7fchg
14:00 < dfused> meh...plano was "ok" ...but cant say id want to be stuck home there...
14:01 < dfused> although... I do miss two rows
14:20 <@Mirage> We like McKinney better than Plano
15:48 < dfused> for some reason i thought mckinney was up around colony...but nope... way off to the side.
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16:55 <@Mirage> lol..one of my Trump loving classmates from HS just posted this quote:  No man is great if he thinks he is. -Will Rogers
16:56 <@Mirage> I'm fighting against pointing out the irony
17:47 <@Dagmar> Well fuck
17:47 <@Dagmar> define('MYSQL_CLIENT_FLAGS', MYSQLI_CLIENT_SSL);
17:48 <@Dagmar> THat right there... That makes Wordpress default to using fucking SSL
17:48 <@Dagmar> Why the fuck
20:02 <@Evilpig> just got an email that squirrel nut zippers put out a new video.  didn't know they were even still around.  https://www.youtube.com/watch?v=ser63u9MmYM&feature=youtu.be
20:02 < PigBot> Squirrel Nut Zippers "Animule Ball" - YouTube (at www.youtube.com) http://tinyurl.com/y5sxx7tb
20:17 <@Mirage> heh. crazy.
20:18 <@Mirage> Dagmar: what, trying to connect to a local socket via SSL and getting all confused?
21:23 <@Dagmar> No, I wanted php to use SSL to connect to the mysql server
21:23 <@Dagmar> It can do that, but apparently you have to add the instruction to the wp-config before it'll bother
21:23 <@Dagmar> LIke, why the hell is that not the default
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--- Log closed Fri Aug 14 00:00:06 2020