--- Log opened Sun Jul 26 00:00:23 2020
00:13 <@opticron> K`Tetch_, what's up with your connection?
00:13 <@opticron> you're solid for long periods of time and then get bouncy for an hour or so
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10:19 < K`Tetch_> i wish I knew opticron
10:19 < K`Tetch_> I had a charter guy out 10 days ago, it was a bad splitter on the wall outside, but we also swapped the modem. and yet the modem keeps randomly dropping and getting uncorrectables
10:25 < xtort-> sometimes that's the hardest part- getting the tech to actually fix stuff.  no one wants to admit the undergroud wire needs replaced
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13:53 <@Mirage> K`Tetch_: IMO 90% of the time when they say it's a bad splitter or bad crimp/trim on an end they actually haven't been able to actually find something, so they have to invent some problem they found.
13:58 <@Dagmar> This is why I always paid the extra $4/month protection money
13:59 <@Dagmar> I would make them send techs out as many times as fuckin' necessary
13:59 <@Dagmar> ...on _their_ dollar, because that's the reason for paying the $4
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16:16 <@Dagmar> Yeah I got a little sick of the CS reps using the $100-150 cost of a site visit as a means to coerce the customer into just accepting the situation
16:16 <@Dagmar> "We'll need to send a tech out and that's going to cost you $$$$"
16:16 <@Dagmar> "You do need to send a tech out but it's not going to cost me shit"
16:17 <@Dagmar> ...and occasionally them wanting to send a tech out for something that I *know* the tech won't have any control over.
16:51 < xtort-> man... i got one once who was a hero.  he rang the doorbell, and was like, hey, your internet is flaky?
16:51 < xtort-> yeah, but here's everything i've done to diagnose the problem.... listed it off
16:51 < xtort-> he's like, well shit, that's what i was going to try, ok, lets dig into it!
16:52 < xtort-> it was dsl, turns out that no one cut my copper pair at the junction box, it just kept snaking on through the neighborhood
16:52 < xtort-> solid dude
21:44 <@Shadow404> yeah, i had an att tech do the same, accepted my word and went right to the pole and found something similar
21:45 <@Shadow404> he even showed me the db results before and after
21:55 <@Mirage> Phone wiring in the rent house I was when we first moved out here to TX was either just twisted together or had the button crimps.  I had a spare 66 block, so I fixed all the mess before ATT came out to hook up UVerse there.  The tech that came out claimed he'd never seen a 66 block and had to borrow my punch to add in the new drops he had to put in.
22:19 <@Dagmar> Shouldn't be a surprise
22:42 <@Mirage> I think this is an extremely good example of too much time on your hands:  https://www.youtube.com/watch?v=5Da2qVntopk
22:43 < PigBot> 2 Liter Bottle Compressor (No Moving Parts) - YouTube (at www.youtube.com) http://tinyurl.com/y8zhj3jc
22:56 <@Dagmar> Yeah I saw that
22:56 <@Dagmar> It's basic hydraulics
--- Log closed Mon Jul 27 00:00:24 2020