--- Log opened Sat Jan 21 00:00:00 2012
00:58 -!- ZombieChicken [~none@unaffiliated/forgottenwizard] has quit [Ping timeout: 272 seconds]
03:35 -!- ZombieChicken [~none@c-76-18-188-147.hsd1.tn.comcast.net] has joined #se2600
03:35 -!- ZombieChicken [~none@c-76-18-188-147.hsd1.tn.comcast.net] has quit [Changing host]
03:35 -!- ZombieChicken [~none@unaffiliated/forgottenwizard] has joined #se2600
04:31 -!- rangerz [~mwalker@c-98-211-44-193.hsd1.tn.comcast.net] has quit [Quit: Leaving.]
05:56 -!- VampirePenguin [~vp@unaffiliated/vampirepenguin] has joined #se2600
05:56 -!- mode/#se2600 [+o VampirePenguin] by ChanServ
06:56 -!- VampirePenguin [~vp@unaffiliated/vampirepenguin] has quit [Remote host closed the connection]
07:03 -!- rangerz [~mwalker@c-98-211-44-193.hsd1.tn.comcast.net] has joined #se2600
07:21 -!- stowbari [~Stowbari@adsl-99-126-66-164.dsl.akrnoh.sbcglobal.net] has joined #se2600
07:49 -!- damdave1 [~davidmart@99-177-248-179.lightspeed.hdvltn.sbcglobal.net] has joined #se2600
08:00 -!- damdave1 [~davidmart@99-177-248-179.lightspeed.hdvltn.sbcglobal.net] has quit [Quit: Quit message]
09:26 -!- VampirePenguin [~vp@unaffiliated/vampirepenguin] has joined #se2600
09:26 -!- mode/#se2600 [+o VampirePenguin] by ChanServ
09:50 -!- VampirePenguin [~vp@unaffiliated/vampirepenguin] has quit [Quit: VampirePenguin]
10:51 -!- elmwood [~elmwood@80-254-76-233.dynamic.swissvpn.net] has joined #se2600
12:34 -!- scribbles [~scribbles@unaffiliated/scribbles] has quit [Quit: Lost terminal]
12:35 -!- scribbles [~scribbles@babel.sn0wcrash.info] has joined #se2600
12:35 -!- scribbles [~scribbles@babel.sn0wcrash.info] has quit [Changing host]
12:35 -!- scribbles [~scribbles@unaffiliated/scribbles] has joined #se2600
14:09 -!- jdspiral_ [jdspiral@oberon.vectori.net] has quit [Ping timeout: 255 seconds]
15:03 -!- stowbari [~Stowbari@adsl-99-126-66-164.dsl.akrnoh.sbcglobal.net] has quit [Quit: Leaving.]
15:28 -!- elmwood [~elmwood@80-254-76-233.dynamic.swissvpn.net] has quit [Quit: leaving]
17:12 -!- Catonic [~catonic@adsl-98-83-127-82.bhm.bellsouth.net] has quit [Ping timeout: 255 seconds]
19:18 -!- Catonic [~catonic@adsl-98-83-152-177.bhm.bellsouth.net] has joined #se2600
19:18 -!- mode/#se2600 [+o Catonic] by ChanServ
19:28 <@dasunt> Should "Being a complete asshole:  $200" be an actual line item on a billing statement I'll create?
19:28 <@Bahhumbug> only if you apply applicable taxes.
19:29 <@dasunt> At work, there was a client in the repair area.
19:29 <@dasunt> We also have a complete list of cell phone numbers for staff in the repair area.
19:29 <@dasunt> Client read off my number and called my cell phone.
19:29 <@dasunt> On saturday.
19:30 <@Bahhumbug> sounds like weekend rates.  bill out at $200 an hour and charge appropriately.
19:30 <@dasunt> _an_hour_?
19:30 <@dasunt> I'm thinking 5 minute increments.  :p
19:31 <@Bahhumbug> works for me.
19:31 <@Bahhumbug> and yeah, that client was a douchebag.
19:31 <@dasunt> Admittedly, no matter what, the client is going to call and protest the bill.
19:31 <@Bahhumbug> this is why you never let customers in back areas.
19:31 <@dasunt> I dunno.  I could see a good reason.  Admittedly the good reason would be to club the client over the head and start chopping up the body.
19:32 <@Bahhumbug> heh
19:32 <@dasunt> (Regular customer area in the front has carpeting.)
19:32 <@Bahhumbug> yeah, blood stains are hard to remove.
19:33 <@dasunt> The hillarious thing is that this is for a system we kinda ghetto-colo for this client.
19:33 <@dasunt> It's one of those "well, this is vitally important for one of their clients, but no, we aren't going to upgrade it."
19:34 <@dasunt> And by "upgrade it", lets just say it still runs off of an early p5-pro with ISA for the digitizing voice stuff they do.
19:35 <@Bahhumbug> pop the case, drop a penny on the mb, wait, remove penny, close case.
19:36 <@dasunt> I've thought about it.
19:36 <@dasunt> But it doesn't weigh well against the bitching that is done by said client.
19:37 <@Bahhumbug> unless you're _really_ hurting for business you don't need such clients :)
19:38 <@dasunt> I know this.  :)  Too bad management doesn't.
19:38 <@dasunt> Speaking of clients we don't need, we do residential & business computer repair for folks.
19:38 <@dasunt> So we have a guy drop off a laptop a year ago.
19:39 <@dasunt> We call him, leave a message, never hear back.
19:39 <@dasunt> We've called him a few times in the past few months as well.
19:39 <@dasunt> Anyways, about 2 weeks ago, we scrap it.
19:39 <@dasunt> He called Friday.
19:39 <@dasunt> Coworker answere.d
19:40 <@dasunt> After much, much bitching, he threatens to call the cops on us.
19:40 <@dasunt> "Okay, well if you're going to do that..." my coworker said, and my coworker hung up.
19:40 -!- peaches1984lap [three@c-69-137-80-31.hsd1.tn.comcast.net] has joined #se2600
19:40 <@dasunt> Five seconds later, phone rings.
19:40 <@dasunt> Angry customer:  "Why you!  Hanging up on a person isn't that professional, you asshole"
19:41 <@dasunt> Coworker:  *click*
19:41 <@Bahhumbug> smart co-worker
19:41 <@dasunt> I was trying not to laugh in the background during all of this.
19:42 <@Bahhumbug> the law actually has provisions for this specific issue.  I can't quote it at the moment, but the law sides on the business' behalf as long as some (long) duration of time has passed.
19:42 <@Bahhumbug> and a year exceeds that duration.
19:42 <@dasunt> This customer, like all our customers and clients, gets a statement as soon as we have possession of any of their hardware which states at the bottom "Computers left after 30 days will be considered abandoned and disposed of."
19:43 <@Bahhumbug> thank you.
19:43 <@Bahhumbug> it's abandonment.
19:43 <@Bahhumbug> I couldn't think of the term.
19:44 <@dasunt> I'm thinking we probably sold the system for parts after wiping the hard drive.
19:44 <@dasunt> Probably on ebay or craigslist.
19:44 <@dasunt> Or just junked it if it was a pile of scrap.
19:44 <@Bahhumbug> any profit you make is associated, legally, with "storage fees" if I recall the precedent case.
19:47 <@dasunt> Meh, if we did sell it online, it's probably $50 in profit.
19:47 <@dasunt> For a year's worth of storage.
19:48 <@dasunt> Not worth it.
19:50 <@Bahhumbug> It's just the way the law looks at it; cover your ass clause to ensure that you are not out of pocket that amount back to the customer.
19:51 <@dasunt> Yep.
21:00 -!- stowbari [~Stowbari@99.126.66.164] has joined #se2600
21:45 -!- stowbari [~Stowbari@99.126.66.164] has quit [Quit: Leaving.]
23:25 -!- peaches1984lap [three@c-69-137-80-31.hsd1.tn.comcast.net] has quit [Quit: Leaving.]
--- Log closed Sun Jan 22 00:00:00 2012