--- Log opened Sat Aug 08 00:00:27 2009
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04:50 <@aestetix> http://www.jcryption.org/
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10:06 <@rhia> Phreaknic13[at]Gmail.com  ?
10:19 <@sdodson> Phreaknic13@gmail.com ?
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10:24 <@rhia> the gmail part, quite obviously - you really do try so hard, this channel must be arduous for you
10:27 <@sdodson> rhia: What?
10:30 <@sdodson> http://www.prettyoblivion.com/wp-content/uploads/2009/06/29703.jpg
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10:37 <@ziplock> Al's everyplace!    http://plumbercon.org/ pic.....
10:41 <@ziplock> now someone is claiming that pic is Jacob Appelbaum, but the suit and shirt look like the ones Al was wearing last time I saw him....
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11:08 <@sdodson> I hate pulse audio and how it's implemented in fedora.
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14:52 <@sdodson> lolz, they don't allow any "professional cameras" where professional camera = any camera with detachable lense
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15:45 < eryc> so this whole debate about healthcare
15:45 < eryc> why can't we just get rid of insurance altogether?
15:45 <@sdodson> eryc: politicians
15:46 < eryc> s/insurance/politicians/
15:47 < eryc> ?
15:47 <@sdodson> eryc: greed
15:47 < eryc> hm
15:47 < eryc> greed is the product of the few
15:48 < eryc> the few cannot oppose the many
15:49 <@sdodson> Not anymore, but for the past 50 years they have been able to.
15:49 < eryc> i would like to see true democracy in our replublic in my lifetime
15:49 <@sdodson> The Internet is changing that.
15:49 <@sdodson> I wouldn't.
15:49 < eryc> fear is the mindkiller
15:49 <@sdodson> I happen to feel that a significant portion of the population should have no direct influence on our government.
15:50 < eryc> i dont think it needs to be a 1:1 votign ratio
15:50 < eryc> i think small groups of people should nominate electorates
15:50 <@sdodson> I think everything should be up for vote by the populace though.
15:51 <@sdodson> You can opt in to vote on each bill or you can simply rely on your elected official to vote for you.
15:51 < AstralSin> i think we're all fucked
15:51 < eryc> the president still signs laws
15:51 < eryc> and the constitution (should it be repected) protects the minority
15:51 <@sdodson> any decent alternatives to the kindle?
15:52 < eryc> your mom
15:52 <@sdodson> eryc: i need to be a better sys admin, plz teach meez
15:53 < eryc> there's some books i guess
15:53 < eryc> its not rocket science
15:53 < eryc> i'll answer any questions
15:53 <@sdodson> I'm mostly interested in process stuff
15:54 < eryc> please submit an RT to ask-the-uber-sysadmin@gmail.com
15:54 < eryc> your request will be processed in the order in which it was received
15:54 <@sdodson> i need to switch to RT
15:54 < eryc> thank you for holding
15:54 < eryc> ya i'm setting up the new one
15:54 < eryc> not done yet
15:55 < eryc> im planning to have at least 2 queues for every person
15:55 < eryc> and some general queues
15:55 <@sdodson> why's that?
15:55 < eryc> the personal queues are, informational and tasks
15:55 < eryc> rather than me getting random IMs i'm going to make people submit tickets
15:56 < eryc> then i can process those on a standard schedule and not be interrupt driven
15:56 <@sdodson> Ya, i'm going to pull out of IRC. I get too many pings via IRC to do shit.
15:56 <@sdodson> interrup driven = hellz
15:56 < eryc> yea i'm trying to solve it
15:56 <@sdodson> Time Management for Systems Administrators covers a lot of this stuff.
15:56 < eryc> i dont think i have it figured out yet but i'm trying
15:57 < eryc> i see
15:57 < eryc> ive not bothered to read that
15:57 <@sdodson> It's like GTD for people who are constantly threatened by interruptions.
15:57 < eryc> GTD?
15:57 <@sdodson> getting things done
15:57 <@sdodson> David Allen stuff
15:57 <@sdodson> lists
15:57 < eryc> k
15:57 <@sdodson> Remember The Milk
15:57 <@sdodson> OMG LIFEHAK!!! IM SO LEET
15:57 <@sdodson> that bullshit
15:57 < eryc> anything specific?
15:58 < eryc> is there a general methodology?
15:58 < eryc> or like, to get things done..
15:58 < eryc> step 1. do stuff
15:58 < eryc> step 2. see step 1
15:58 <@sdodson> eryc: Use a trusted system where everything goes in, create lists of tasks etc.
15:59 <@sdodson> control your inputs
15:59 < eryc> ok so basically what i was talking about
15:59 <@sdodson> wait, you asking about GTD or TM For SAs?
15:59 < eryc> uh both i guess
15:59 < eryc> since i dont know about either
16:00 <@sdodson> TM for SAs also advocates things like having someone who runs interference, like if it's a helpdesk set up the office so there's one person visible to incoming people and tell them whoever they're looking for isn't available and you can help them or they can enter a ticket.
16:01 <@sdodson> rotate who's out front so you have uninterrupted time to work on projects
16:01 < eryc> cool
16:01 < eryc> that kinda fits what i was thinking with RT
16:01 <@sdodson> Ya, have triage duty.
16:02 < eryc> we'd have one or more general queues that outsiders submit tickets to
16:02 < eryc> except i'd make the manager the permanent triager
16:02 < eryc> though i can see some drawbacks to that
16:02 <@sdodson> We do that at our internal helpdesk, everyone gets like a 2 hour shift where all they do is triage tickets and assign them to the proper queues with a goal of having first response < 2 minutes.
16:02 < eryc> triager will make sure all information is complete for the task and then assign to a personal queue
16:02 <@sdodson> yerp
16:03 <@sdodson> Our extensive use of IRC tears down all this crap though.
16:03 <@sdodson> so I'm just going to be perma AFK
16:03 < eryc> i'm also thinking that internal to the group, people will be able to directly input tickets to others personal queues
16:03 <@sdodson> you manage people?
16:03 < eryc> though perhaps a triager would be useful there as well, at least at first
16:03 < eryc> not really
16:04 <@sdodson> http://en.wikipedia.org/wiki/Getting_Things_Done covers enough GTD such that you can skip the book.
16:04 < eryc> at least not in any official capacity
16:04 < eryc> cool
16:05 <@sdodson> http://img27.imageshack.us/img27/9774/murderturtle.gif
16:06 < eryc> i manage people in the sense that i setup the software and tell people how i think it should be used
16:07 < eryc> eg. RT
16:07 < eryc> and since i have the highest IQ i usually get my way
16:07 <@sdodson> you work with dolts?
16:08 < eryc> not especially
16:09 < eryc> i just have a lot of wisdom most people don't possess
16:09 < eryc> not that i'm always right i just have a sense for what is right
16:09 <@sdodson> Ya.
16:11 < ware> eryc == dolt
16:11 <@Catonic> some of us, however, don't stop working when we leave.
16:12 < ware> i think ima goto miami next weekend
16:12 < ware> tee-hee
16:14 < eryc> aye papi
16:14 <@Catonic> for why?
16:17 < ware> for fun
16:17 < ware> got free oceanside condo
16:17 < ware> free food
16:17 < ware> mercedes to drive down to key west
16:17 <@sdodson> Catonic: why don't you stop working?
16:17 < ware> i aint got a job, what else am i to do!
16:17 <@sdodson> Catonic: your boss should appreciate a healthy work/life balance.
16:22 < fall0ut> fuck miami
16:43 <@Catonic> ware: you obviously have no idea how far miami is from key west, or how slow traffic moves on the A1A.
16:43 <@Catonic> sdodson: he does. I don't.
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19:05 <+sung> hah
19:05 <+sung> miami > *
19:06 <+sung> http://lh4.ggpht.com/_OsQJVcC6HFE/SnYsF_cqS0I/AAAAAAAADgQ/i-wzcakeU-Y/s640/IMG_0918.jpg # i love my closet on the ocean.
19:11 < ware> anyone watch UFC? or know of a place local that is showing the fight tonight
19:15 <@Dagmar> http://www.theonion.com/content/video/police_slog_through_40_000
19:19 < ware> hooters in hermitage for the ufc fight
19:22 < ware> Dagmar:
19:22 < ware> hahaha
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19:32 < eryc> Dagmar: awesome
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21:54 <@devoid> Hi.
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--- Log closed Sun Aug 09 00:00:27 2009